PAYMENT
ALL TRANSACTIONS ARE CHARGED IN US DOLLARS (USD) HOWEVER THE ACTUAL CONVERSION RATE WILL BE SET BY YOUR CREDIT/DEBIT CARD COMPANY AND MAY DIFFER FROM RATES ELSEWHERE. ANTHONY JAMES ACCEPTS CARD PAYMENTS AND PAYPAL.
REFUNDS AND EXCHANGES
ANTHONY JAMES WILL NOT ISSUE A REFUND ON ITEMS. ALL SALES ARE FINAL. IF ANYTHING YOU ORDER IS DEFECTIVE AND/OR DAMAGE UPON ARRIVAL, PLEASE REACH OUT TO [email protected] WITH CLEAR IMAGES OF THE ITEM WITH A SUPPORTING EMAIL WITHIN 5 DAYS OF RECEIVING THE ITEM. ANTHONY JAMES WILL REACH OUT TO DISCUSS A FIX FOR THE ITEM.
CANCELLATION
ONCE AN ORDER HAS BEEN PLACED THIS IS FINAL OTHER THAN THE REASONS STATED ABOVE. IF FOR ANY REASON WE AGREE TO CANCEL YOUR ORDER WE WILL CHARGE 60% OF THE TOTAL AMOUNT AS A PROCESSING FEE.
SHIPPING & TAXES
PLEASE ALLOW UP TO 2-4 WEEKS FOR PRODUCTION AND SHIPPING. ORDERS ARE SHIPPED WITHIN 24-48 HOURS AFTER PRODUCTION (USUALLY), UNLESS AN ITEM THAT REQUIRES MORE ATTENTION FOR DETAIL IN WHICH CASE THIS MAY TAKE LONGER DUE TO THE PROCESS THIS WILL BE INDICATED IN THE PRODUCT DESCRIPTION AT THE TIME OF PURCHASE.
ALL ORDERS ARE SHIPPED FROM NEW YORK CITY VIA USPS, ONCE THE ORDER IS SHIPPED YOU WILL BE EMAILED A TRACKING NUMBER SO THAT YOU CAN TRACK YOUR ORDER.
ANTHONY CRUZ IS NOT RESPONSIBLE FOR DELAYS CAUSED BY THE COVID-19 VIRUS, HOWEVER, WE WILL TRY AND ASSIST YOU AS BEST AS POSSIBLE.
PRIVACY
ALL INFORMATION COLLECTED BY ANTHONY JAMES, IF AUTHORIZED BY YOU, WILL ONLY BE USED TO SEND YOU PROMOTIONAL OFFERS.
ANTHONY JAMES DOES NOT PASS ON ANY INFORMATION TO A THIRD PARTY.
COPYRIGHT
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